Deployed an Employee Self-Service Salesforce Mobile Application to Read Real-Time Pricing Data from SAP


Industrial Supplies

Mobile Application Development
UI / UX Design
Application Architecture
Offshore Development
UI / UX Design
Customer Service
IT Support

Introducing an Employee Self-Service Tool, Requiring Zero Training For Seamless Deployment to Employees.

Grainger required its pricing logic and product data that lived in SAP to be accessible and managed inside a Salesforce Mobile Application. Excellis Interactive created a custom application that allowed Grainger’s customer service representatives to read real-time pricing data from SAP through Salesforce without storing it locally. Conversely, custom pricing in Salesforce could now sync directly back to SAP, saving CSRs the hassle of updating in both places.

THE challenges

Beyond the Assembly Line: Challenges When Creating an Employee Self-Service Solution


Create a mobile friendly application that integrates SAP data directly within Salesforce.

Custom Pricing

Allow custom pricing in Salesforce to automatically sync back to SAP.

Targeted Products

Have data feedvasynchronously from SAP into Salesforce rather than storing all product data and custom pricing locally.

Perspective view of bins in a warehouse setting.
THE Results

Excellence. Delivered

Thanks to our work with Grainger, we were able to integrate custom Salesforce1 applications to their SAP ERP to greatly enhance accessibility to pricing information for their customer team. By updating the out-of-the-box mobile solution to include customer-specific pricing, sourcing, and current price, we helped Grainger streamline its customer-facing operations with real-time data. And by creating an easy-to-use interface using the latest Lightning UI, we helpedcreate function-specific usability.

Integrated custom Salesforce1 applications to SAP utilizing the latest Lightning UI

Updated the out-of-the-box mobile solution to include Grainger-specific customer quotes – customer-specific pricing, sourcing, and current price

Easy-to-use interface

Our Work

We build long-term relationships with our clients. Let’s get ours started.

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